Shipping & Delivery

Please check the table below for shipping information based on your location.

LOCATION SERVICE COST DELIVERY

Australia

Express Post

FREE orders over $250
$10 AUD for orders under $250

1 - 3 business days

Australia

Standard Post

FREE for orders over $150
$6 AUD for orders under $150

2 - 7 business days

Rest of World

Standard Post

FREE for orders over $150

$20 for orders under $150

 5-21 business days

Rest of World

DHL Express Post

$30

1-4 business days

Order Delivery & Tracking

Your Order is shipped with Australia Post. You can track your order by visiting their website or downloading the Australia Post App on your smartphone.

You will receive a shipping confirmation email when your order is processed and this email will have a link to Track Your Order. Tracking data will not update until some hours after purchase, so don’t be concerned if your tracking link doesn’t work right away.

The delivery times provided by us are estimates only, services from the postal providers may vary.

Change of Address

Entered the wrong address?

Address Confirmation is normally provided at Checkout, so please take a moment to check that it's correct. We will attempt to update any incorrect order details however we cannot be held responsible for an incorrect address being entered on your order.

If your Order has been processed and on its way to you, please contact Australia Post and request a redirect for your parcel. If you have any questions, please get in touch with our team at hello@tigerlily.com.au so that we may assist you.  

International Delivery

Important Information About International Deliveries

Please check your tracking number to receive the most updated information on the progress of your parcel.

Deliveries to countries outside Australia may incur customs or import taxes. These charges vary depending on the country the items are being shipped to and are to be paid separately by the customer.